Ray is a certified Data Analyst with a robust background in operations, boasting over 8 years of experience, including 5 years dedicated to data analytics. Having graduated from the University of Texas at San Antonio with a focus on Mathematics and Science, Ray excels in ETL processes, automation workflows, and data-driven decision-making. In the role of Operations Analyst, Ray collaborates seamlessly across departments to develop and optimize processes, with a keen focus on reducing manual labor through effective automation strategies. The primary objective is to enhance operational efficiency, accelerate service delivery, and drive client satisfaction through innovative data-driven solutions and streamlined workflows.